This may not be a big deal if yourrrve been selling small ticket items but what if you weren't selling $5 widgets? What happens if you were selling something that cost $500+ and that product included a warranty that you service? Consider if your company provided an application that required the customer to sign up a certain duration? I would be oft… Read More


Then there office protocols that must have to be identified such as are calls a good extension handled by an assistant?, exactly what the backup procedure when reception isbusy or not at their desk?, should calls pay a visit to an Auto-attendant and particularly needs help they dial '0'? Other requirements may incorporate paging through telephone s… Read More